I'm very happy with Deskroll's service and support. I've used this service for close to two years and found it very beneficial in supporting customers. No requirement for specialized remote software as well as quick and easy for the customer run up. Cross platform support is also handy. I highly recommend Deskroll.
Purplezebra decided to use Deksroll after trialing it out over the first free 30 days. Deskroll appeared to be reasonably priced compared to competitors. As an example we are saving over 8 times the price of what we paid before using a high profile remote assistant solution.
The Deskroll program is easy to use, and I have saved many hours of travelling time by logging in remotely and helping my customers without having to drive to the customer's office. My customer gets their problem resolved quickly, and I don't have to waste my time - win/win for everyone!
You don't have to pay for each connected computer. It's what I really need and like. I have about 100 machines to attended to remotely.
This tool is pretty straightforward and user-friendly. Pricing is more than okay.
Work on the go: do remote access and management from iOS and Android devices. Use your browser or the DeskRoll mobile app. Connect to users on Macs.
Your entire workflow is in the browser: remote desktop control, client management, session statistics, remote system information. Control multiple computers in your browser tabs. Enjoy the high speed of P2P connections in Chrome and Firefox.
Get instant access to your remote desktops, files and applications. Help your customers remotely. Use your firewall and antivirus - DeskRoll Remote Desktop works with them out of the box.
Access remote desktops regardless of your network infrastructure. Just open Deskroll, and you are ready to roll.