Two-factor authentication (2FA) is an industry-standard technology for secure access. With 2FA, your mobile is required to login to DeskRoll, so an additional layer of protection is added:
When you login to DeskRoll:
1. You enter your username and password as usual.
2. You are prompted to enter an additional dynamic 6-digit password. You get this password from Google Authenticator on your mobile (see screenshot).
Go to Profile (may require login)