How secure is DeskRoll?

Secure Communications


DeskRoll Remote Desktop connects to your remote computer via a secure communication channel. Our servers act as brokers to establish connections and re-send the data when necessary. We do not store any of your data.

Account Confirmation


DeskRoll users who have not confirmed their email addresses cannot use remote support functionality.

Remote Session Password


When doing first-time support session with a client, a six-digit password from the client is necessary. If the client chooses to permanently install DeskRoll, then no password will be required next time. Still, a direct client's permission will be required to do support. DeskRoll uses advanced security mechanisms to protect users from password guessing attempts.