Full List of Browser-Based Remote Control Features
Deployment and Connectivity
No installation on the technician's side
DeskRoll is a Browser-Based Remote Control, so you need just an HTML5-compliant browser. No plugins or apps - it's all AJAX.Mass deployment of DeskRoll
You can mass deploy MSI or EXE packages to your computers. These computers will automatically become available for connection in your account.Fast peer-to-peer connections
Connect to computers bypassing communications server for great speed and responsiveness.Adjustable quality and speed
On low-speed connections, you can choose increased speed over image quality.Works through firewalls, proxies, NAT
All you need is Internet access - there is nothing to configure for Browser-Based Remote Control.Automatic app updates
Client apps are automatically updating to the latest version available without charges for updates.Contact Management and Communication
Easy contacts/computers management
Computers and contacts are in separate tabs, and it’s easy to manage.Contacts and computers grouping
Add contacts and computers in groups for convenience.Quick connection for existing customers
There is no need to enter a passcode each time (clients should decide whether they allow it).Pre-session IM chat
Stay connected with clients: you can see help requests and schedule for support sessions.Quick contact and computer info
You can see essential contact info on hover, including hostname, last session time, IP, etc. Add notes to the computer and contact if needs.Session statistics tracking
Track session time, IP, duration, etc. It’s useful for billing customers.Trial, Licensing and Customization
Free trial
Fully functional, no credit card required. The only limitation is that branding is not available, and session time is limited.One-time and recurring payments
Buy one or more one-time licenses as appropriate or just have a subscription.Unlimited computers/contacts plans
One account for all your contacts and machines, no extra charge.Unlimited concurrent sessions plans
No limits as long as you have enough bandwidth.In-session Browser-Based Remote Control Features
IM chat
Often useful even if you can have a phone conversation.File transfer in both directions
Send files and get files from the remote machine directly through Browser-Based Remote Control.Detailed system information
Comprehensive remote system info, including detailed hardware info, running applications and processes.Start as admin
When UAC is on, get elevated permissions on the remote machine to run apps, etc.Flexible display management
Change screen resolution, work with multiple monitors, restore display settings from previous sessions.Session pause and resume
Helps save bandwidth when having multiple open sessions.Clipboard sync
Copy and paste text to or from remote computer's clipboard. All clipboard sync features are available in Chrome, Firefox and Edge.Key combinations support
Send Ctrl+Alt+Del, Ctrl+Shift+Esc, Ctrl+C, Ctrl+A and other Windows and Mac key combinations via DeskRoll's main menu.