AES Encryption and SSL
DeskRoll implements industry standard AES encryption using 256 and 128 bit keys.
To see DeskRoll’s security certificate information (including company details), click the lock icon in your web browser.
Two-Factor Authentication and Secondary Passwords
You carry your mobile device as a required means of authentication (works similar to 2FA
mechanism used in Gmail). This application does not require an Internet connection on
your mobile to function.
Inside DeskRoll, you may specify a password for each unattended machine.
You can have a license that comes with a self-hosted communication
server and website.
You can modify look and feel and the way user and session authorization works.
Session History Logging
All remote sessions are logged and cannot be deleted.
Each month you can opt to receive a summary of sessions and other service use metrics.
Client Application for Ad-hoc Support
For ad-hoc remote support, user permission-only access is possible. The remote support
application is deleted after session, unless the remote users explicitly decides to keep it.
Unattended access functionality is offered in a separate application.